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Before You Book

Health & Safety Information

Your safety and wellbeing are important to us. Please read this page carefully before booking or using our facilities.

Hot tubs, saunas and cold-water immersion expose the body to significant changes in temperature. Cold-water immersion in particular can cause a sudden increase in breathing, heart rate and blood pressure.

Please Speak to Your Doctor First If You:

  • Have a heart or cardiovascular condition
  • Have uncontrolled high or low blood pressure
  • Have experienced a heart attack, stroke or other significant cardiovascular event
  • Have epilepsy, seizures or a history of fainting or loss of consciousness
  • Have a significant respiratory condition
  • Have circulation problems or a condition that affects your response to heat or cold
  • Are pregnant or think you may be pregnant
  • Have recently undergone surgery or are recovering from a significant injury
  • Have any medical condition that may be affected by extreme heat or cold
  • Take medication that affects your heart rate, blood pressure, circulation or ability to regulate body temperature
  • Use a medicated skin patch that may be affected by heat
  • Have been advised by a healthcare professional to avoid saunas, hot tubs, cold-water immersion or significant temperature changes

If you are unsure whether our facilities are suitable for you, please seek advice from your GP or another qualified healthcare professional before attending. Serenity Wellness Garden staff cannot provide individual medical advice.

Do Not Use the Facilities If:

  • You are under the influence of alcohol or recreational drugs
  • You are feeling unwell, feverish, dizzy or faint
  • You have vomiting, diarrhoea or another potentially contagious illness
  • You have an infectious skin condition or uncovered/open wound
  • You feel unable to safely enter or exit the facilities
  • You have been advised by a medical professional not to use heat or cold therapies

While Using the Facilities

Always listen to your body.

  • Enter cold plunges slowly and under control
  • Keep your head above the water in the cold plunge baths
  • Never hold your breath or attempt breath-holding exercises while immersed
  • Start with shorter periods if you are new to cold-water immersion or sauna use
  • Take breaks between hot and cold experiences
  • Stay hydrated
  • Leave the sauna, hot tub or cold plunge immediately if you feel dizzy, light-headed, nauseous, confused, unusually short of breath, experience chest pain, heart palpitations, numbness or feel otherwise unwell
  • Follow all instructions provided by Serenity Wellness Garden staff and displayed around the facility

There is no prize for staying in longer or using the coldest plunge. Longer and colder does not necessarily mean better.

Health Declaration & Customer Waiver

Before completing your booking and using the facilities at Serenity Wellness Garden, you will be asked to confirm that:

  • You have read and understood this Health & Safety Information page.
  • You understand that the facilities include hot tubs, saunas and cold-water immersion, and that exposure to heat, cold and rapid temperature changes carries inherent risks.
  • To the best of your knowledge, you do not have a medical condition that would make it unsafe for you to participate, or you have obtained appropriate medical advice before attending.
  • You understand that certain medications may affect your body’s response to heat or cold, and that you should seek medical advice if unsure.
  • You will not use the facilities while under the influence of alcohol or recreational drugs.
  • You will follow all safety instructions, facility rules and directions provided by Serenity Wellness Garden staff.
  • You are responsible for choosing temperatures and durations appropriate to your own experience and comfort level.
  • You will immediately leave any hot tub, sauna or cold plunge if you feel dizzy, faint, unwell, or experience any concerning symptoms.
  • Participation is voluntary, and you may stop at any time if you feel uncomfortable or unwell.
  • The health information you provide is accurate to the best of your knowledge.

Important: This declaration does not affect your statutory rights and does not exclude or restrict any liability which Serenity Wellness Garden cannot legally exclude or restrict.

By clicking “I Agree & Continue to Booking” below, you confirm that you have read, understood and accepted the Health & Safety Information and Health Declaration above, and you will be asked to reconfirm this when you complete your booking.

I Agree & Continue to Booking